Who are The Havens for?

Anyone in London who has been raped or sexually assaulted can come to a Haven.
Women, men and children can all attend.

Do I have to be referred?

You don't have to be referred. It's up to you if you want to see us. All you need to do is 'phone your nearest Haven for an appointment before visiting. You don't need to report the assault to the police or see your GP first. You can call us to book an appointment 24 hours a day.

Do I have to talk to the police?

You don't have to talk to police. There are no police officers on site. However, the Metropolitan Police Service has worked with local health authorities to set up the Havens, so if you decide at any time to talk to police, you can ask one of our crisis workers to help you. You may choose to have an informal chat with a police officer. If you choose this, the officer you speak with will be a 'Sapphire' officer - a specially trained and experienced officer who will act as a single point of contact between you and the police.

What happens next?

The Havens are open between 9:00am and 5pm - you can visit us by arrangement - it is easier for us to help if you telephone first on the numbers below. If you are still not sure what The Havens can offer you, or there are other questions you would like to ask, please call us.

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