Only you can decide what you feel able to do in the hours, days or weeks after the rape or assault. But you might find it helpful to call us and get some support and advice. You can talk through your options and make an appointment to see us at one of our centres.

And you don’t have to be referred – it’s up to you if you want to see us. But it’s ok if you want to ask someone else to phone for you. It helps if we can speak to you, though.

It doesn’t matter who you are, your age, your gender or your sexual orientation: we see anyone in London who has been raped or sexually assaulted in the past 12 months.

If you need to be seen urgently, we aim to see you within 90 minutes of you contacting us.

What are your opening hours?

Our sexual assault referral centres (SARCS) provide medical help and advice as well as forensic medical examinations 24 hours a day, 7 days a week.

We’re open Monday to Friday, 9am to 5pm, for follow-up services such as check-ups for sexually transmitted infections (STIs), counselling and practical support.

Do I have to report the assault?

It’s up to you whether or not you involve the police.

You can contact us first. It will give you time to think about what you want to do next, such as speaking to the police or having a forensic medical examination. When you come to your Haven appointment, you will see a crisis worker who will support and advise you.

We can arrange for you to have an informal discussion with a specially trained police officer. They’re experienced in supporting people who’ve been raped or sexually assaulted and they’ll give you more information on the police process to help you make your decision. You don’t have to tell them your name and it doesn’t mean you have to make a formal report.

You can call the police first to report what has happened. They’ll arrange the Haven appointment for you and a specially trained officer will come with you to the centre.